Privacy Policy
Effective September 10, 2026
This Privacy Policy describes how Francis Myles International ("FMI," "we," "us," or "our") handles information collected through this Connect website, its chat widget, and related text-message communications.
Information we collect
When you contact us, we collect the information you provide, such as your name, phone number, email address if supplied, message content, and communication preferences. Our website and messaging service providers may also process technical information such as IP address, browser and device information, timestamps, delivery status, and records of consent or opt-out requests.
How we use information
We use this information to respond to your inquiries, provide requested support, maintain communication preferences, operate and protect this website, and keep records of consent. If you choose to receive promotional SMS messages, we use your number to send the ministry updates, event information, and resource offers described when you opt in. We use service-related SMS consent only for the purposes stated in that consent.
SMS consent and mobile information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive SMS is optional and is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance. Opting out of SMS does not prevent you from contacting us through other available channels.
Service providers and required disclosures
We use service providers to host this website, operate our chat and customer-support tools, and deliver communications on our behalf. They may process the information needed to provide those services, subject to the mobile-information restrictions above. We may disclose information where required by law or to protect the security and lawful operation of our services.
Cookies and similar technologies
This website and its embedded tools may use cookies or local storage to support site functionality and remember preferences. You can manage cookies in your browser. Blocking them may affect chat or other website functions.
Retention and security
Information may be retained as needed to respond to inquiries, provide services, document consent and opt-outs, resolve disputes, and meet legal obligations. No online system or method of transmission is completely secure. Please do not submit passwords, payment-card details, government identification numbers, or sensitive personal records through the chat widget.
Your choices
You may request access to, correction of, or deletion of information you have provided by contacting FMI. Requests are subject to identity verification and applicable retention requirements. To stop SMS messages, reply STOP to a message from us. We may retain a suppression record to honor your opt-out.
Children and external websites
This contact and SMS service is intended for adults. Please do not submit a child's personal information through the widget. Other websites linked from this page have their own policies and practices; review them before providing information.
Updates and contact
We may update this policy by posting a revised version and effective date. For privacy questions or requests, contact Francis Myles International through our ministry contact page.